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Sitemap Introduction to 1&1 Web Hosting     Beginners Guide     Who can have a domain or website and what are the benefits?     I am a complete beginner. How difficult is 1&1's system to use?     What level of support do you provide for total beginners?     How does the package system work?     How are the e-mail accounts linked to the domains/packages?     What details do I need to have to hand before starting the ordering Process?     Can I order a domain simply without any webspace?     I have another website on a different server, will this be transferred alongside the domain name?     Can I order without using a credit/debit card?     If I sign up with 1&1 must I change my ISP/service provider?     If I transfer my domain to 1&1 will my website and files be transfered as well?     I have forgotten my customer area login password!     What is traffic/ bandwidth/ data transfer?     How many websites or domains that can be hosted on any given package depends on many different factors.     Why has my bookmark stopped working for your FAQ site?     How do I contact 1&1? Domain Names and Transfers     Domains Explained         Domains             What is a domain name?             What is a registrar?             What is www?             What are the character limitations in naming a domain?             What are .com domains?             What are .net domains?             What are .org domains?             What are .info domains?             What are .biz domains?             What are .mobi domains?             What is a .uk domain name             What are .us domains?             What requirements must be met before registering a .us domain?             What is the Nominet WHOIS opt-out?             Where can I check the domain registration and expiration date?             Beware of fraudulent domain renewal requests!         Subdomains             What is a subdomain?             What is www?             How do I create a subdomain?             How do I delete a subdomain?             What is the sxxxxxxxx.onlinehome.info subdomain I see in my account?         Buying and Selling Domain Names             Can I sell my domain name?             What can I do if the domain name I want is already taken?             How much is my domain name worth?             What is a premium domain name?             What is the domain secondary market?             How can I get my domain back during the redemption period?             How can I get back my expired domain that has been re-registered?         Domain Services             Auto-renewal for Your Domains             Affiliate Domain Forwarding     Domain Transfers         Transfer of Registrar             What is the process for a Transfer of Registrar?             What is an IPS Tag?             What is an Authorization (AuthInfo) Code?             Where is the Authorization Code for domains registered with 1&1?             How long will a Transfer of Registrar take?             How do I Lock/Unlock a domain?             How do I transfer a non-UK domain to 1&1?             How do I transfer a UK domain to 1&1?             How do I transfer a non-UK domain away from 1&1?             How do I transfer a UK domain away from 1&1?             How do I correct the authorization code?             Why didn't my domain transfer complete successfully?             Why is my .uk domain not in my 1&1 account after changing the TAG to SCHLUND?             How do I transfer an external domain (from DNS transfer) to 1&1?             How do I minimise downtime when transferring a domain to 1&1 for my website and email?             Where can I find out more info regarding detagged .uk domain names             How can I get back my expired domain that has been re-registered?         DNS transfer (External Domain)             What is an external domain?             What is a DNS transfer?             How long does a DNS transfer take?             How do I point a domain to 1&1 name servers?             How do I use the 1&1 mail servers without using 1&1's name servers?             How do I move an external domain from a 1&1 account to another 1&1 account?         Internal Domain Transfers (within 1&1 accounts)             Can I move a domain from one package to another?             Are there any internal transfer fees?             How long does it take to move a domain from one package to another?             How do I move a domain from one package to another under the same account?             How do I transfer a domain from a 1&1 account to another 1&1 account?             How do I move an external domain from a 1&1 account to another 1&1 account?     Domain Administration         Ordering Domains             Domain Security Package                 What are the default settings for my alternate domains?                 Why do I need other Top Level Domains?             What is an included domain?             What requirements must be met before registering a .us domain?             Once I register a domain, will I own it?             Can I change the name of a domain after it has been registered?             How can I order a domain name?             How do I add a new domain to my package?             How many years in advance can I register a domain?             Why does my domain status show an error message?             Scam regarding domain renewals         Domain destination             What is a domain destination?             How do I set up or change a destination for the domain?             How do I mask a URL for a domain (frame redirect)?             How do I redirect (forward) a domain?             Why can't I edit destination settings for my domain?         Domain contact details (WHOIS)             What are the different types of domain contacts?             How do I update the contact details for my domain?             Why should I set domain contacts differently from my user data?             Why can't I edit my domain contact details?         DNS Settings             DNS Status                 DNS Settings Incomplete with Registrar                 Authorization Code Rejected                 Your domain transfer request was rejected                 The domain owner has not approved the transfer yet                 Waiting for approval (reminder sent)                 The domain transfer is being prepared                 A 60 day waiting period is required between domain transfers                 Domain Registration Failed                 Domain Data Incorrect                 Waiting for UK Tag             What are DNS settings?             What is the default 1&1 DNS configuration?             What is a glue record?             What does (DNS) in red next to my domain mean?             What are MX records?             Can the DNS settings on subdomains be changed?             How do I check a domain's DNS from the 1&1 Control Panel?             How do I use my own name server for a 1&1 domain?             How do I edit/change my domain's mail servers (MX Record)?             How do I enter an IP address for my domain's MX Record?             How do I edit/change a domain's IP Address (A record)?             How do I enter a CNAME record for my domain?             How do I reset DNS settings for a domain?             Why can't I edit my domain's DNS settings?             How do I use the 1&1 mail servers without using 1&1's name servers?             How do I add an external domain that uses my own name servers (DNS)?         SSL Certificates             What is SSL (Secure Socket Layer)?             How many dedicated SSL certificates can be ordered?             How do I set up a dedicated SSL Certificate for my Web Hosting package?             How do I add the GeoTrust Secured Seal on my website?             How do I redirect traffic to my SSL secured site?             How do I cancel an SSL Certificate?         What should I name the start/home/intro page of my website?         What is a redemption period?         What are the domain renewal costs?         Where can I check the domain registration and expiration date?         How do I make each domain show a different website?         How do I renew a domain?         How do I remove an external domain from my package?         How can I get my domain back during the redemption period?         Why does my domain not reflect the website (files) I've uploaded? Web Space & Access     MySQL         phpMyAdmin             How do I access phpMyAdmin?             How do I export my data from my database using phpMyAdmin?             How do I import my data into my database using phpMyAdmin?             What is the largest file size that can be imported through phpmyadmin?         What is a MySQL Database?         What is a MySQL Reserved Word?         What is the MySQL Query Cache?         What is a MySQL Database Trigger?         How do I create a new MySQL database?         Where can I find the necessary information to connect to MySQL Database?         What are the advantages of migrating to MySQL5?         What are the changes to TIMESTAMP in MySQL5?         How do I find what version of MySQL I am using?         How do I change my database from MySQL 4 to MySQL 5?         How can I connect to my MySQL database?         How can I connect to a MySQL5 database on a Managed Server?         How can I import/export a MySQL database via a PHP script?         How can I backup my MySQL database using SSH?         How do I import a MySQL database using SSH?         How do I export my data from my database using phpMyAdmin?         How do I import my data into my database using phpMyAdmin?         What is the largest file size that can be imported through phpmyadmin?         What limitations are there for MySQL databases?         Information regarding MySQL 4 Phaseout     MSSQL         MS SQL Admin             What is MS SQL Admin?             How do I access MS SQL Admin ?             How do I create a Table using MS SQL Admin ?             How do I delete or drop a table in MS SQL Admin?             How can I add data into my database using MS SQL Admin?             How do I Editing data/records from tables using MS SQL Admin?             How do I delete data or records from Tables using MS SQL Admin             How do I add a primary or unique key after the Table has been created using MSSQL Admin?             How do I manage Stored Procedures with MS SQL Admin             MS SQL admin not launched correctly.         Are there any restrictions on MS SQL Databases?         Where can I find the necessary information to connect to MS SQL Database?         How do I make a connection to a MSSQL Database using ASP?         How do I make a connection to MSSQL Database using ASP.net?         How do I import an Access database into MSSQL?         How do I import a MSSQL database?         How do I export a MSSQL database?         How do I establish a connection to the proxy server?     FTP Account         Secure FTP             What is Secure FTP?             What is the required information for an FTPS connection?             What is the required information for an SFTP connection?         NetObjects Fusion             Introduction to NetObjects Fusion Publishing             How do I publish in NetObjects Fusion MX, 6 & 6.5             Publishing with NetObjects Fusion 8 for the First Time             Using NetObjects Fusion 7.5 & 8 E-Commerce Tool with 1&1 eShop             How to insert Dynamic Content into NetObjects Fusion             Using the 1&1 Photo Gallery in NetObjects Fusion             Using FormBuilder & NetObjects             Adding the 1&1 Chat system to Netobjects Fusion             Inserting a 1&1 Basic CGI into NetObjects Fusion             Using the Images from the 1&1 Graphic Archive             Does 1&1 offer NetObjects Fusion for download?             How do I download NetObjects Fusion 1&1 Edition?             How do I obtain the NetObjects Fusion 1&1 Edition license key?             How do I install NetObjects Fusion 1&1 Edition?             How do I upload/publish from NetObjects Fusion 1&1 Edition to my webspace?             Where can I find additional support or the manual for NetObjects Fusion 1&1 Edition?         Dreamweaver             Older Dreamweaver Versions                 How do I publish from Dreamweaver 4?                 How to establish an FTP connection using Dreamweaver 4?                 How to establish an FTP connection using Dreamweaver MX?             What is Dreamweaver?             Does 1&1 offer Adobe Dreamweaver for download?             How do I download Adobe Dreamweaver CS4?             How do I obtain the Dreamweaver CS4 license key?             How do I install Dreamweaver CS4 provided by 1&1?             How do I configure Dreamweaver CS4 for FTP upload (publish) to my 1&1 webspace?             How do I upload/publish from Dreamweaver CS4 to my 1&1 webspace?         What is FTP?         How do I create a new FTP account in a Linux Package?         How to create a new FTP Account in Microsoft Package         What is the required information for FTP connection?         How do I use FileZilla to connect to my webspace via FTP?         How do I use Core FTP to connect to my webspace via FTP?         How do I use WinSCP to connect to my webspace via FTP?         How do I use Cyberduck to connect to my webspace via FTP?         How do I change file permissions using my FTP program?         What causes connection failures?         How to backup your WebSite using FTP (Hosting)         How do I manually install WordPress via FTP?         How do I manually install Drupal using FTP?         How do I manually install Joomla! via FTP?     Protected Directories         What does Protected Directories mean?         How do I set up Protected Directories in Linux Packages?         How do I set up Protected Directories in Microsoft Packages?         How do I delete a user from a Protected Directory?     Secure Shell (SSH) Access         What is SSH (Secure Shell)?         What information is required to make a SSH connection?         How do I connect to my webspace via SSH?         How do I connect to my webspace via SSH on a Mac?         What are some common SSH commands?         How do I change file permissions via SSH?         How do I install ImageMagick?         How do I manually install WordPress via SSH?     WebspaceExplorer         How do I access the WebspaceExplorer?         How do I create a new folder in Webspace Explorer?         How do I upload a file in WebspaceExplorer?         How do I change file/folder permissions using WebspaceExplorer?         How do unzip a file in Webspace Explorer?     WebFiles         What is WebFiles?         How do I access Webfiles?         How do I change file/folder permissions via WebFiles?         How do I zip a file/folder using WebFiles?         How do I check the webspace quota in WebFiles?         How do I create an Application Directory using WebFiles?         How do I Upload a file using WebFiles?     WebDav         How do I make a WebDAV connection to my MS package?         How do I make a WebDAV connection to my Linux package?     1&1 EasyLogin         What is 1&1 EasyLogin?         How to download 1&1 EasyLogin         How to Upload 1&1 EasyLogin         How do I add my 1&1 Control Panel login to 1&1 EasyLog         How do I add my 1&1 Webmail login to 1&1 EasyLogin?         How do I add my own website into 1&1 EasyLogin bookmarks?         How do I enable/disable 1&1 EasyLogin starting up with Windows?         How do I update 1&1 EasyLogin?         What is the 1&1 Applications in 1&1 EasyLogin?         What is the 1&1 Control Panel in 1&1 Easylogin?         What is the 1&1 Webmail in 1&1 EasyLogin?         What is the bookmarks in 1&1 EasyLogin?         Why isn’t 1&1 EasyLogin appearing in my system tray?      How do I recover files from my webspace?     How do I use the 1&1 SiteLock Tool to keep my website protected? Website Building     Website Publishing         FrontPage Server Extensions (FPSE)             Alternatives to FrontPage Server Extensions (FPSE)                 Recalculating hyperlinks without FrontPage Server Extensions                 What alternative is there to the FrontPage full text search?                 How to make a WebDAV connection without FPSE                 How do I create a CGI Guestbook?                 How do I create a CGI visitor counter?                 How do I create a CGI discussion forum?                 How do I create a CGI feedback form?             Does 1&1 offer Frontpage Server Extensions?     How do I access the iStockphoto image library? Website & Applications     In2Site Live Dialogue         What is in2site Live Dialogue?         Which packages support in2Site?         How to setup in2site Live Dialogue         How to use the In2site Live Dialogue tool         More help on in2site Live Dialogue         Why is the domain I want to assign to in2site not available?         How much does in2Site Plus cost?         How to order in2Site Plus         Important things you need to know before enabling in2Site Live Dialogue     WebsiteBuilder         WebsiteBuilder Design             How do I change the template for my WebsiteBuilder site?             How do I change the logo for a WebsiteBuilder site?             How do I pick a Flash intro for my WebsiteBuilder project?             How do I change the main image on my WebsiteBuilder site?             How do I change the title for my WebsiteBuilder Web site?             How do I change the text settings for my WebsiteBuilder project?             How do I change the footer of my WebsiteBuilder web site?         WebsiteBuilder Pages             How do I create a new WebsiteBuilder page?             How do I create a subpage in my WebsiteBuilder site?             How do I change the order of my WebsiteBuilder pages?             How do I delete a WebsiteBuilder page?             How do I rename a WebsiteBuilder page?         WebsiteBuilder Content             How do I format the text properties for my WebsiteBuilder site?             How do I insert an image into WebsiteBuilder?             How do I edit the image properties in WebsiteBuilder?             How do I create a table in WebsiteBuilder?             How do I create a link in WebsiteBuilder?             How do I paste HTML code into WebsiteBuilder Plus?         What is the WebsiteBuilder?         How do I Create a WebsiteBuilder Project?         How do I launch WebsiteBuilder?         How many Website Builder projects can I have?         How can I reassign which domain is used for my WebsiteBuilder project?         How do I upgrade WebsiteBuilder to WebsiteBuilder Plus?         How do I preview my WebsiteBuilder project?         How do I publish my WebsiteBuilder project?         How do I insert a WebsiteBuilder extra?     DynamicSiteCreator (DSC)         Layout             What does Layout do?             How to change the template             How to change main image of the template.             How to change the navigation setup             How to change the animated intro         Page Structure             What does Page Structure do?             How to create a new page             How to delete a page             How to rename a page             How to place move pages up and down             How to create sub pages             How to change the title of the Website         Content             Insert Extras                 How to insert a Guestbook                 How to integrate Dynamic Content Catalogue into Dynamic Site Creator (DSC)             What does Content do?             How to open the editor             How to insert a logo             How to change the Background colour             How to change the Font colour             How to change font type and size             Text Alignment             List or Bullets.             How to insert an external link             How to insert the title             Inserting a footer for the website.         What is DynamicSiteCreator?         What does DynamicSiteCreator consist of?         What packages include DynamicSiteCreator.         How do I access DynamicSiteCreator?         Easy step Wizard.         How to publish the site     Basic CGIs         What are Basic CGIs?         What packages include Basic CGI's?         How do I create a CGI Guestbook?         How do I create a CGI visitor counter?         How do I create a CGI discussion forum?         How do I create a CGI feedback form?         How do I create a CGI survey/poll?         How do I display the date/time with a CGI?         How do I Integrate a CGI Component into WebsiteBuilder?     Chat         What is 1&1 Chat?         What packages include 1&1 Chat?         How to configure 1&1 Chat?     WebDatabase         Field Setup             How to create a new field             How to modify field properties             How to delete a field in the database         Button Setup             What does Button setup do?             How to modify button names         Data Record Overview             What is a data record?             How to access the Data Records             How to modify a data record              How to delete all the data records at once             How to sort the data records         Design Setup             What does Design Setup do?             How to modify the Design options             What are HTML Areas and how to use them?         What is 1&1 WebDatabase?         Which packages support WebDatabases?         What can I do with a 1&1 WebDatabase?         How do I access WebDatabase?         How to create a new 1&1 WebDatabase         How to get the URL(link) for integrating the WebDatabase into my website         How to integrate the database links in my webpage         How to integrate the database links in WebsiteCreator     FormBuilder         Field Setup             How do I create a new field in a FormBuilder form?             How do I modify a field in a FormBuilder form?             How do I delete a field in a FormBuilder form?         Button Setup             What does Button Setup do?              How do I modify the buttons on a FormBuilder form?         Entries Overview             How do I view FormBuilder entries?             How do I delete a single entry in FormBuilder?             How do I delete all entries from a FormBuilder form?         Design Setup             How do I modify the design setup of a FormBuilder form?         What is the 1&1 FormBuilder?         What packages support FormBuilder?         How do I access FormBuilder?         How do I create a new form using the FormBuilder application?         How do I integrate a FormBuilder form into my website?         How do I export my FormBuilder data into a CSV file?     1&1 SiteAnalytics         What is 1&1 SiteAnalytics?         How do I access 1&1 SiteAnalytics?         What statistics are available with 1&1 SiteAnalytics?         What is the log file format for Linux Shared hosting?     Spreadshirt Merchandising         What is Spreadshirt Merchandising?         How do I access my Spreadshirt Merchandising shop to create merchandising?     Graphic Archive         What is the Graphic Archive?         How do I access the Graphic Archive?     Photo Gallery         What is the Photo Gallery?         Which packages include Photo Gallery?         How do I access the 1&1 Photo Gallery?         How to choose a template for the Photo Gallery         How to change the Photo Gallery Settings.         How to upload files/pictures         How to add Text and Captions to your photos         How to rotate an image in the Photo Gallery         How to sort images in the Photo Gallery         How to Delete an image from the Photo Gallery         How to password protect your Photo Gallery     Dynamic Content         What is Dynamic Content?         How do I access the Dynamic Content section?         How do I set up a topic from the Dynamic Content?         How do I remove Dynamic Content from my website?     WebSiteCreator         What does Manage Layout do?             How to edit the template layout details                 What is key visual and how to change it?                 How to change the text colour                 How to insert a logo into the template                 How to change the button layout                 How to change the font of the text             What does manage layout do?             How to change the template layout             How to change the homepage title         What does Manage pages do?             How to use the Website creator editor                 How to edit the text of the website                 How to make the text bold                 How to Italicize the text                 How to manage Paragraphs                 How to create tables                 What is a list? How do I create a list?                 How do I insert an image?                 Does the editor have a built-in spell-check?                 How to insert an external link                 How to set up a link to an e-mail address in the editor             What does manages pages do?             How to add a new page to the website         What does Configure extras do?             How to set up a flash animation for the first page of the website             How to enter the keywords for search engine purposes             How to set up a counter for the website             How to create a feedback form             How to insert a Guestbook             How to view the entries of a Guest book             How to delete the entries of a Guest book         Troubleshooting             I use a Mac and when I launch the WebsiteCreator only a white page is displayed.             How to offer files for download             Can music files be integrated?             Why do animated Gifs display as still pictures?             Can image sizes be modified using WebsiteCreator?             Can CM4All WebsiteCreator pages be edited offline using a different editor?             Can pages be split into frames using WebsiteCreator?             Is it possible to log in directly to the WebsiteCreator server without having to use the Control Panel?         WebsiteCreatorProblems             A time out message is displayed upon launching the WebsiteCreator.             An error message "script or runtime error occurred" is displayed at launch of editor.             I use a Mac and when I launch the WebsiteCreator only a white page is displayed.         WebsiteCreator Plus features             Important Note             How to setup a Voting Survey             How to deactivate a voting survey             How to delete a Voting survey form             How to setup a forum in WebsiteCreator             How to deactivate a forum             How to delete a forum created by WSC         What is WebsiteCreator?         Are any programming skills required to use WebsiteCreator?         How to Start the WebSiteCreator for the First Time         Which browsers are compatible with WebsiteCreator?         How do I remove the WebsiteCreator and upload my own pages (using FTP/FrontPage)         Can additional CM4All WebsiteCreators be purchased?         What does is the difference between Ordering and Upgrading a WebsiteCreator Plus? Difference between "Order" and "Upgrade".          Can basic WebsiteCreator be used to design pages for multiple domains?         What does the 5 Easy Step Wizard do?         What does Publish content do?         How to integrate 1&1 Chat into WebsiteCreator?         How do I integrate the database links in WebsiteCreator?         How to disable WebsiteCreator         How to create links to my files using WSC. (pdf or doc)         How do I reset my domain to point to another folder after un-assigning WSC?     myPhotoBook         Creating your photobook             Do I need to be connected to the Internet to create my photobook?             Creating A new Photobook from scratch             How do I upload images into the photobook?             Which format should my digital images have?             How many images fit into my photobook?             Which quality should my uploaded images have?             Can I choose the colour of the photobook, layout and size of the images myself?             How do I save my created photobook?             How long will my photobook be stored in my online account?             I have finished creating my photobook. How can I order it?         What is myPhotobook?         How do I get the 1&1 myPhotoBook offer?         I did not receive the myPhotobook Code         How do I get the myPhotobook Software ?         Can you install myPhotobook 3.0 on every computer?         Can I install myPhotobook 3.0 on a MAC?         How do I install myPhotobook 3.0?         Ordering your photobook         Can I make corrections to the photobook once I have ordered it?         Shipping         Opening a Saved Photobook     1&1 Blog         Options             General Options             Writing Options             Reading Options             Discussion Options             Permalinks         What is a blog ?         How do I create a blog?         How do I log in to my 1&1 Blog?         How do I write my first post?         How do I delete a Post or Page?         How do I manage the Plugins?         How do I update my profile?         How do I Import an existing Blog?         How many Blog Projects can I have?         How do I place a link in my post or page?         How do I enter HTML source code into my post or page?         How do I upload and place an image into my post or page?         Designs         How do I edit an Existing Post?         How to create a new Category         How do I delete a Category         How do I Manage Comments?         How do I manage Link categories?         How do I create New Links?         How do I Import Links?         How do I delete a Link?         How do I manage Users?         How do I change the Theme?         How do I change the Key Visual?         How do I change the Colour Scheme?         Can I upload my own theme ?     1&1 RSS Creator         Creating & Editing RSS Channels             How do I create a New Text Channel             How to Add a new Item to a Text Channel             How to Edit an existing Item in a Text Channel             How to Delete an Item from from a Text Channel             How do I create a new Podcast Channel             How to Add a new Item to a PodCast Channel             How to Delete an Item from a PodCast             How do I create a new Photocast Channel             How do I change the images in my PhotoCast         What is 1&1 RSS Creator?         How to Start Using 1&1 RSS Creator         What is aggregator software?         What is an online aggregator?         What is an RSS channel and channel item?         Where can I download aggregator software?         What is an online aggregator?     1&1 SMS Manager         Troubleshooting             I can not enter my own text in the From field         General FAQ's             1. Is 1&1 SMS Manager free of charge?             2. Can I choose the sender of my SMS?             3. Why can't I enter longer names as sender?             4. How do I change my own mobile phone number?         Address Book             How to access the Address Book             How to add a new Contact             How to Update or Delete an existing contact             How to create a New Distribution list             How to Update or Delete a Distribution list             How to Import Contacts             How to delete all contacts and lists         Reminders             What are Reminders             How to access the Reminders             How to add a new Event             How to edit an existing Event             How to delete an existing Event             How to change the reminder send options         My Account             My Account         1&1 SMS Overview         How do I create a new 1&1 SMS Manager?         How do I launch the 1&1 SMS Manager?         Communication Screen         I cannot remove my e-mails that were used with SMS.     1&1 Online Storage         1&1 Office Drive Manager             What is the 1&1 Office Drive Manager?             What are the system requirements for 1&1 Office Manager?             Where do I download the 1&1 Office Drive Manager?             How do I install 1&1 Office Drive Manager?             How do I configure 1&1 Office Drive Manager for use with 1&1 Online Storage?             How do I connect to the 1&1 Office Drive on Windows Vista and 7 (64bit)?         Online Storage: Team Storage             What is 1&1 Online Team Storage?             How do I enable Team Storage for 1&1 Online Storage users?             How can I change permissions for Online Storage users?             How do I assign additional storage space to Online Team Storage?         What is 1&1 Online Storage?         What are the file/folder limitations for 1&1 Online Storage?         How do I set up 1&1 Online Storage?         How do I access 1&1 Online Storage?         Where can I find the space/traffic usage for 1&1 Online Storage?         How do I create a new document in 1&1 Online Storage?         How do I delete a file in 1&1 Online Storage?         How do I share a folder in 1&1 Online Storage?         How do I revoke access to a 1&1 Online Storage shared folder?         How do I upload multiple files to 1&1 Online Storage?         How do I assign storage space to an Online Storage user?         How do I delete additional storage space of an Online Storage user?     Click & Build         What are Click & Build Applications?         Where can I find the Click & Build applications?         What are the current versions of the Click-n-Build Applications? Communication Tools     E-Mail         General e-mail information             What does IMAP mean?             What does POP3 mean?             What is the required information to set up e-mail clients?             What is the difference between a mailbox and e-mail forward?             What are the storage limits on my 1&1 e-mail?             What is the maximum attachment size for 1&1 e-mail accounts?             What are e-mail headers?             What is SPAM filtering?             What is an SPF record?             What is e-mail spoofing?             How do I delete a 1&1 e-mail address?             How many e-mails can be sent at once?             How do I set up my 1&1 e-mail on my iPhone™?             How can I change my e-mail account from a forward to a mailbox type?             How can I change my e-mail account from a mailbox to a forwarding type?             How do I create additional forwards for my e-mail account?             How can I change/rename an e-mail address?         Creating an new e-mail address             How do I create an e-mail account in my 1&1 package?             How do I create an e-mail address which will forward incoming e-mail to another account (forwarding account)?             How do I create additional forwards for my e-mail account?             How do I create a catch-all e-mail account?             Can e-mails be sent to multiple destinations?         Auto-responder             What is an auto-responder?             How do I set up an auto-responder?             How do I delete an auto-responder?             How can I create an auto-responder in Webmail?         Virus protection             Norton Antivirus                 What is Norton Antivirus?                 What are the system requirements for Norton Antivirus 2012?                 How do I order Norton Antivirus 2012?                 How do I install Norton Antivirus 2012?                 Where can I find further information about Norton Antivirus?                 How do I cancel Norton AntiVirus?             Norton Internet Security                 What is Norton Internet Security?                 What are the system requirements for Norton Internet Security 2012?                 How can I order Norton Internet Security?                 How do I install Norton Internet Security 2012?                 Where can I find further information about Norton Internet Security?             What is a Virus Protection Module?             How do I enable/disable virus protection for a 1&1 e-mail account?             What happens to infected e-mails?             Am I protected also against new viruses?         SPAM filtering             What is SPAM filtering?             What is a blacklist?             What is a whitelist?             What is the Subject Analyzer?             What is the Text Pattern Profiler?             What is the SPAM report?             What is the [SPAM?] marker?             How do I enable SPAM filtering in Webmail?             How do I disable SPAM filtering in Webmail?             How do I add entries to the blacklist in Webmail?             How do I add entries to the whitelist in Webmail?             How can I mark an e-mail as SPAM or not SPAM?             Where does my SPAM go?             Why can’t I see my SPAM folder?         Upgrading to MailXchange             How do I enable/disable the ability to upgrade to MailXchange?             How do I upgrade to MailXchange from the 1&1 Control Panel?             How do I upgrade to MailXchange from the 1&1 Webmail interface?             How easy is it to upgrade a 1&1 e-mail account to a MailXchange account?         WebMail             Why are some features deactivated in WebMail 2.0?             How do I enable/disable the display of HTML e-mails in Webmail?             How do I enable/disable the display of images in Webmail?             How do I delete multiple e-mails at once in Webmail?             How do I create a new folder in Webmail?             How do I create a contact in Webmail?             How do I create an appointment in Webmail?             How do I create a task in Webmail?             How can I import contacts, appointments and tasks?             How I set the language and time zone in Webmail?             How can I create an auto-responder in Webmail?             How can I create a signature in Webmail?             Can I permanently remove deleted e-mails?             How do I enable SPAM filtering in Webmail?             How do I disable SPAM filtering in Webmail?             How can I mark an e-mail as SPAM or not SPAM?             How do I add entries to the blacklist in Webmail?             How do I add entries to the whitelist in Webmail?             How can I change the name on my email account in Webmail?             How can I change my password in Webmail?             How do I remove all e-mails from a mailbox in Webmail?         Setting up e-mail clients (Outlook, Mac OS X Mail, Thunderbird, etc.)             What is the required information to set up e-mail clients?             Which e-mail program or client can I use?             What does IMAP mean?             What does POP3 mean?             How do I set up Microsoft Outlook Express using IMAP?             How do I set up Microsoft Outlook Express using POP3?             How do I set up Microsoft Outlook 2003 using IMAP?             How do I set up Microsoft Outlook 2003 using POP3?             How do I set up Microsoft Outlook 2007 using IMAP?             How do I set up Microsoft Outlook 2007 using POP3?             How do I set up Microsoft Outlook 2010 using IMAP?             How do I set up Microsoft Outlook 2010 using POP3?             How do I set up Windows Mail using IMAP?             How do I set up Windows Mail using POP3?             How do I set up Windows Live Mail using IMAP?             How do I set up Windows Live Mail using POP3?             How do I set up Opera Mail using IMAP on a Windows machine?             How do I set up Opera Mail using POP3 on a Windows machine?             How do I set up Mozilla Thunderbird using IMAP on a Windows machine?             How do I set up Mozilla Thunderbird using POP3 on a Windows machine?             How do I set up Mac OS X Mail using IMAP?             How do I set up Mac OS X Mail using POP3?             How do I set up Entourage using IMAP?             How do I set up Entourage using POP3?             How do I set up Mozilla Thunderbird using IMAP on a Macintosh?             How do I set up Mozilla Thunderbird using POP3 on a Macintosh?             How do I set up Opera Mail using IMAP on a Macintosh?             How do I set up Opera Mail using POP3 on a Macintosh?             How do I set up my 1&1 e-mail on my iPhone™?             How do I set up 1&1 e-mail on my iPad™?             How do I set up 1&1 e-mail on my Blackberry device?         Troubleshooting             Outlook & Outlook Express Error Messages                 Troubleshooting Outlook & Outlook Express Error Messages                 Error 0x800CCC90/91                 Error 0x800ccc92                 Error 0x800CCC7D                 Error 0x800420CB                 Error 0x800c0131                 Outlook Express Errors involving KERNEL32.DLL                 Outlook Express Wininet or MSIMN errors                 Outlook Express MSOE Errors                 Outlook Express RICHED32 errors                 Error 0x800CCC0D/E                 Error 0x800CCC0F                 Error 0x800CCC79                 Error 0x800ccc90                 Outlook Express Missing messages                 Outlook Express Unable to Start                 0x8004210A operation timed out             How can I reset a forgotten/lost e-mail account password?             Why can’t I see my SPAM folder?             Duplicate e-mail messages are downloaded from a POP3 e-mail server account in Outlook 2003             Duplicate e-mail messages are downloaded from a POP3 e-mail server in Outlook 2002             Troubleshooting "send/receive e-mail" errors in e-mail clients.             Why can I not send e-mail on Freeserve/Wanadoo ?             Why am I able to receive emails from some domains and not others?     Microsoft Exchange 2007         Exchange Account Setup             How do I set up an Exchange Account?             How can I add another Exchange account to my existing package?             What are Exchange Public Folders?             What do I need to do to use Exchange Public Folders?             What are the 1&1 Exchange account limits?             What is the attachment limit for Exchange accounts?             Can I use anything other than Outlook to connect to my Exchange account?         Outlook Web Access             What is Outlook Web Access?             What browser should I use to access Outlook Web Access?             What are Exchange Public Folders?             What do I need to do to use Exchange Public Folders?             What are the 1&1 Exchange account limits?             What is the attachment limit for Exchange accounts?             How do I login to Outlook Web Access?             How do I change an Exchange account's time zone and language?         XAdmin             What is XAdmin?             How do I log in to XAdmin?             How do I update my name in XAdmin?             How do I update my password in XAdmin?             How do I manage my SPAM protection level for an Exchange account?             How do I import a .pst file?             How do I create Public Folders in my Exchange account?             How do I grant access to an Exchange account's Public Folder?             How do I check my Exchange account's Public Folder quota?             How do I change the quota on a Exchange Public Folder?             Why can't I access the "PF Admin" section of XAdmin?             Why can't I see my Exchange Public Folders?         E-Mail Clients             Microsoft Outlook 2003                 How do I set up an Exchange e-mail account in Outlook 2003?                 How do I manually set up an Exchange account in Outlook?                 How do I identify my Exchange server?                 How do I backup/import my 1&1 Exchange account into Outlook?                 Where can I find Public Folders in Outlook 2003?                 What are the IMAP settings for connecting to an Exchange account?                 What are the POP3 settings for connecting to an Exchange account?                 Why can't I view the contact list when sending new messages?                 How to download the .pst file                 What is Delegate Access feature?                 How do I set up delegates in Outlook 2003?                 How can I access another Exchange user's account in Outlook 2003?             Microsoft Outlook 2007                 How do I set up an Exchange e-mail account in Outlook 2007?                 How do I manually set up an Exchange account in Outlook?                 How do I identify my Exchange server?                 How do I backup/import my 1&1 Exchange account into Outlook?                 What are the POP3 settings for connecting to an Exchange account?                 What are the IMAP settings for connecting to an Exchange account?                 Why can't I view the contact list when sending new messages?                 What is Delegate Access feature?                 How do I set up delegates in Outlook 2007?                 How can I access another Exhange user's account in Outlook 2007?                 How can I check how much space is left in my MS Exchange Package             Microsoft Outlook 2010                 How do I set up an Exchange e-mail account in Outlook 2010?             Microsoft Entourage                 How do I set up an Exchange account in Entourage X?                 How do I set up an Exchange account in Entourage 2008?                 Can Outlook Exchange connection and Entourage be used at the same time?             Microsoft Outlook 2011                 How do I set up an Exchange account in Outlook 2011?         What is Exchange Hosting?         What are the advantages of Exchange Hosting?         What happens when Deactivating an exchange account?         Is BlackBerry service supported with 1&1 Exchange?         Can I create an e-mail address in an Exchange Package?         Can Outlook Exchange connection and Entourage be used at the same time?         Does 1&1 still offer Microsoft Outlook for download?         Does 1&1 still offer Microsoft Entourage for download?         How can I add another Exchange account to my existing package?         How do I set up an Exchange account on an iPhone™ ?         How to set up Microsoft Outlook after your 1&1 Exchange 2007 account has been migrated to 1&1 Exchange 2013     Microsoft Exchange 2013         How do I set up an Exchange 2013 account on an iPhone?         How do I setup an Exchange 2013 account?     E-mail Marketing Tool         What is the E-mail Marketing Tool?         What Packages have the E-mail Marketing Tool?         How can I access the 1&1 E-mail Marketing Tool?         How can I create a newsletter?         How do I distribute a newsletter?         How do I import an address list?         How do I export an address list?         What does blacklist do?         How can I add a new e-mail address to the address list?         How do I classify different addresses into different groups?         How can I create new subscription forms?         Integrating the Newsletter Subscription & Unsubscribe forms         What are E-mail Marketing Tool statistics?         Where can I find the URL (link) for integrating a subscription form into my website?     Mailing List         How do I integrate a mailing list subscription form into my website?         Can I import existing contacts to my 1&1 Mailing List?         What is CSV?         I have added contacts to my 1&1 Mailing List, but they are not visible in my "Registered members" list.         How many mailing lists can I create?         What is the difference between a Guest and a Member?         What is the difference between a moderated and an unmoderated list?         I do not want a moderated mailing list and the system is forcing me to specify a moderator.         What are Mailing Lists?         Which packages include Mailing Lists?         How do I set up a mailing list?     1&1 MailXchange         Microsoft Outlook with 1&1 MailXchange             What is the 1&1 MXConnector?             How do I download the 1&1 MXConnector for MailXchange?             How do I install the 1&1 MXConnector for MailXchange?         1&1 MailXchange User Account             How do I set up a 1&1 MailXchange user account?             How do I set up MailXchange aliases?             How do I delete a 1&1 MailXchange User?             How do I show/hide the spam folder?             How do I create a signature?             How do I purchase an additional 1&1 MailXchange account?         1&1 MailXchange with Mobile Devices             How can I access my MailXchange account with my mobile?         Using Widgets in 1&1 MailXchange             How can I add widgets to my MailXchange account?             More Information on Widgets         What is MailXchange?         How do I access my MailXchange account?         How do I install/configure the 1&1 InfoStore Connector?         How do I cancel a 1&1 MailXchange account?         Why is my 1&1 MailXchange account locked?         What is the maximum attachment size for MailXchange accounts?         Can I share e-mails or e-mail folders with MailXchange users/groups?         How can I share my Calendar, Contacts or Tasks with other MailXchange users? Dedicated Servers     Managed Server         What is a Managed Server?         What's the Apache webserver configuration?         Is the data on Managed Servers backed up?         Can Managed Server be used as a Mail Server?         Is MySQL for Managed Servers any different from that of regular Web Hosting?         What is the Advanced Configuration on a Managed Server?         How is the space quota on a managed server calculated?         How can I check the PHP settings on the server?         My customised Error Page no longer displays correctly following the changeover to the Performance Server. How can I fix it?         Alternative to php.ini if the PHP Module is activated     Linux Server         Linux Server Security             Firewalls                 Are there any included firewalls with 1&1 servers?                 How do I assign a rule set to an IP Address?                 How do I create a new firewall rule set?             Backups                 Where can I find the FTP Backup Server information?                 How can I order server backup space?                 What should I backup and how?             How can I download updates from the update server?             Where can I find security updates?         IP Addresses             Where can I find a list of IP addresses for my server?             Can I have more than 1 IP address?             How do I order additional IP addresses for a dedicated server?             How can I assign IPs to my domains?             What is reverse mapping?             How do I set up a reverse map?         SSL Certificate             How do I order a dedicated SSL Certificate?             How do I confirm my dedicated SSL Certificate Order?             Where can I download my dedicated SSL Certificate?             How do I set up the dedicated SSL Certificate in Plesk?         Linux Server E-mail             What are my e-mail options for a 1&1 server?             How can I manage my server's e-mail accounts in the 1&1 Control Panel?             What does the error "relaying denied" error from mailserver mean?         Linux Server Recovery             What is the Recovery Tool?             What can I do with the Recovery Tool?             Why won't the server boot back into normal mode from the rescue system?             What is the Serial Console (SerCon)?             How do I access my Linux server via the Serial Console?             How do I reset the Serial Console password?             How do I mount my drives in the Rescue System?             How to restore the server using the rescue system             How can I transfer data to/from my server in the Rescue System?             How do I rebuild my software RAID array after a drive replacement?         Linux Server Administration Help             How do I connect to MySQL via command line?             How do I enable remote connections to MySQL databases?             How can I check the Apache settings and modules on my 1&1 server?             How can I check the integrity of my hard drives?             How do I reset my lost/forgotten root password?             What is Logical Volume Management (LVM)?             How can I increase a logical volume?         Where do I find my server information?         How can I update PHP on my 1&1 server with Plesk?         How can I re-image the server?         What is a Root Server?         Who is the Root Server for?         How can I check the amount of traffic I have used?         What kind of traffic will be billed and how much is additional traffic?     Windows Server         Windows Server - Getting Started             What kind of support is provided for Windows servers?             Where do I find my server information?             Which ports are initially open on my Windows server?             What is Remote Desktop?             How do I log in to my Windows server via Remote Desktop?             How many concurrent Remote Desktop connections can be active on a Windows server?             How can I securely transfer files to my Windows Server using Remote Desktop?             What are some ways to secure my Windows server?             What kind of traffic will be billed and how much is additional traffic?         Windows Server Email             What are my e-mail options for a 1&1 server?             How can I manage my server's e-mail accounts in the 1&1 Control Panel?         SSL Certificate             How do I order a dedicated SSL Certificate?             How do I confirm my dedicated SSL Certificate Order?             Where can I download my dedicated SSL Certificate?             How do I generate the PFX file?             How do I install a dedicated SSL certificate on a Windows Server 2003 OS?             How do I install a dedicated SSL certificate on a Windows Server 2008 OS?             How do I install a renewed SSL certificate on a Windows Server 2003 OS?             How do I install a renewed SSL certificate on a Windows Server 2008 OS?             Using proxy SSL with os commerce or other open source software         IP Addresses             Can I have more than 1 IP address?             Where can I find a list of IP addresses for my server?             How do I order additional IP addresses for a dedicated server?             How can I assign IPs to my domains?             What is reverse mapping?             How do I set up a reverse map?         Windows Server Security             Backups                 Where can I find the FTP Backup Server information?             Firewalls                 Are there any included firewalls with 1&1 servers?                 How do I assign a rule set to an IP Address?                 How do I create a new firewall rule set?                 Software Firewalls with Windows Server 2008             What are some ways to secure my Windows server?             How can I change the password on a Windows server?             How can I rename the Windows Administrator user?         Windows Server Recovery             Serial Console (SerCon)                 What is the Serial Console (SerCon)?                 How do I access my Windows server via the Serial Console?                 How do I use the Serial Console with my Windows server?                 How can I stop or start services when connected to the Serial Console?             What is Recovery Tool?             How do I reboot my server in Windows Rescue System?             How can I check my disk(s) for errors in the Windows Rescue System?             Why am I no longer able to connect to Remote Desktop?             Why is my Windows server totally inaccessible?         Windows Server Administration Help             MSSEE                 What is MS SQL Server 2005 Express Edition?                 What are the differences between MSSEE and MSDE?                 What should be done to connect to the database remotely?                 How to Change the user sa's Password                 Backup a Database                 Restore a Database Backup             What is a host header?             How do I install PHP on a Windows Server?             How to create a new rule in the IP Filter?             How do I add additional IPs to my Windows Server 2003 OS?             How do I add additional IPs to my Windows Server 2008 OS?             How to setup a website in Windows Server 2008             How do I redirect traffic for my site on a Windows Server 2003 OS?             How do I redirect traffic for my site on a Windows Server 2008 OS?             How do I turn off Internet Explorer Enhanced Security Configuration?             How do I set up software RAID using Windows Server 2003?             How can I monitor my hardware RAID on a Windows Server?         How do I reboot my Windows Server?         How can I re-image my Windows server?     Virtual Private Servers         Virtuozzo Power Panel             What is the Virtuozzo power panel?             How to login to Virtuozzo?             Starting and Stopping VPS             Working With VPS Files and Folders             Editing File or Folder Properties             Changing VPS Root/Administrator Password             Repairing your VPS             Backing Up and Restoring VPS             Monitoring VPS Resources             Extended Resources             VPS Statuses             Managing VPS Processes             How can I access the Linux VPS firewall in Virtuozzo?         Do I have root access to my Linux VPS?         Can I install my own kernel on a Linux VPS?         Can I set up a VPN on my VPS?         How do I use the Linux VPS rescue system?     Dynamic Cloud Server         Linux DCS             How do I assign additional disk space on a Linux DCS?             What if my physical volume size has not changed after increasing disk space?         Windows DCS             How do I assign additional disk space on a Windows DCS?             How do I boot my cloud server to the Windows Rescue System?         How can I increase/decrease hardware resources on a Dynamic Cloud Server?         What is the VNC Remote Console?         How do I access my Dynamic Cloud Server via VNC Remote Console?         How do I add a new Dynamic Cloud Server instance?         How do I rename a Dynamic Cloud Server instance?         How do I delete a Dynamic Cloud Server instance?         How do I restart/shutdown a Dynamic Cloud Server instance?     Parallels Plesk         Remote Vulnerability in Plesk Panel             Is my system affected by the Plesk Remote Vulnerability?             How do I patch the Remote Vulnerability in Plesk for my Linux server?             How do I patch the Remote Vulnerability in Plesk for my Windows server?         What is Plesk?         What features are included with our default Plesk license?         How do I log in to Plesk?         How do I activate Plesk?         How do I increase/decrease the session timeout in Plesk?         How can I preview a domain I've added through Plesk?         How can I update PHP on my 1&1 server with Plesk?         How do I add an additional IP to Plesk on my Linux Server?         How do I set up the dedicated SSL Certificate in Plesk?         How do I manage the SPAM filtering in Plesk?         How do I update Plesk for a 1&1 server?         How to do a complete backup of Plesk         Why should I avoid using Qmail?         How do I switch my mail server from Qmail to Postfix?         Where can I find additional Parallels Plesk help?         How do I prevent DNS amplification attacks on my server?     Server Monitoring         What is 1&1 Server Monitoring?         How do I enable/disable 1&1 Server Monitoring?     How long does it take to set up a Server?     What is the difference between a Managed Server and a Root Server? E-Marketing Tools     1&1 Search Marketing         Advertising with 1&1 Search Marketing             Titles and Descriptions             Understanding Sponsored Searches             Excluded Words             How to Find More Keywords         Listing Guidelines             Overview             Insufficient Content             What constitutes "substantial content"?             What does not constitute "substantial content"?             Content Not Found             URLs             Titles and Descriptions             Web Site Ownership             Duplicate Search Terms             Zero Search Volume Terms             Marketplace & Language             Geographic Location             Brand Names             Product Component             Job/Employment Terms             Searcher             Finance Sites             Gambling Sites             Adult Sites             Drugs             Questionable Legality             Unacceptable Content         Learning Resource Centre             The Basics of Search Marketing                 What is 1&1 Search Marketing?                 Relevancy                 The Buying Cycle                 How to Get Your Listings Approved Part 1: Content                 How to Get Your Listings Approved Part 2: Titles and Descriptions                 How to Get Your Listings Approved Part 3: "Direct Path," Site Ownership and Technical Guidelines             Optimise your Results                 How to Find More Keywords                 Write More Effective Search Listings                 Advanced Match Type Tutorial                 Benefits of Tracking Your Results                 Tracking Tips and Suggestions                 Budgeting Tutorial                 How to Manage Your Bids                 Maximise Your Click-throughs         How can the 1&1 Search Marketing Tool create more traffic for my website?         How do I activate the 1&1 Search Marketing Tool?         How do I Start the 1&1 Search Marketing Tool?         How do I Create a New Listing?         How long does it take for the Listing to be shown?         Why was my listing Turned Down?         Why was my Listing Deleted ?         What qualifies a click?         What are exclusion words?         Settings and Expenses options     Google Sitemaps         What are Google Sitemaps         How do I create a Google Site Map?     Simple Submission         How long does it take 1&1 to submit my site once I sign up?         How do I know I have been submitted?         How long does it take for my site to be listed by a search engine?         Do I need to keep re-submitting my site?         It has been over 12 weeks and my site is still not listed. Why?         How do I submit my site?         What is Simple Submission?         Where are the Simple Submission FAQs?     Simple SEO         Do I need to download or install anything with your programmes?         Which search engines do you submit to?         How long does it take 1&1 to submit my site once I sign up?         How do I know I have been submitted?         How long does it take for my site to be listed by a search engine?         Do I need to keep re-submitting my site?         The tools do not respond and some links don't work correctly. What should I do?         It has been over 12 weeks and my site is still not listed. Why?         How do I submit my site?     1&1 Advertising Package         How do I order the 1&1 Advertising Package?         How long does it take to set up a keywords advert?         Why was my website rejected?         Where do I find information about my click rates?         What is the difference between the click rate and the conversion rate?         How do I track my conversion rates?         I have high click rates, but sales are still low?         What are Remaining clicks?         I have Remaining clicks and the month has ended, do I get a refund?         I have reached my maximum number of clicks for the month, what do I do?         I tried to upgrade, but the Upgrade button is greyed out?         I tried to buy a new package, but the New Package button is greyed out?     RatePoint         How do I remove the Ratepoint seal from my website?     Search Advertising Vouchers         What vouchers are included?         How long do I have to redeem my voucher?         How can I redeem my Bing Search Marketing Voucher?         How can I redeem my Facebook voucher?     How do I purchase the SEO Pro Tool?     How do I use the SEO Pro Tool? Billing & Contract     User Settings         How can I check/update my account's payment method?         My primary mail address has changed. How do I notify 1&1?         I have forgotten my customer area login password!         How do I change my newsletter settings?         How do I change my Control Panel password?     Payment Methods         PayPal             What is PayPal?             What are the fees for using PayPal?             Why should I sign up to PayPal?             How do I open a PayPal account?             Why do I have to set-up?             How do I set up 1&1 PayPal Limit?             How do I view the status of 1&1 PayPal Limit?             What is 1&1 PayPal Limit?             What if I exceed my 1&1 PayPal Limit?             How do I update my 1&1 PayPal Limit?             Why can't I use the "Send Money" function with PayPal?         Direct Debit             How do I Set up Direct Debit?     Cancellation System         How do I cancel a domain and/or additional items from my package?         How do I disable auto-renew for a domain?         How do I remove an external domain from my package?         How do I cancel an entire package?         How do I cancel an SSL Certificate?         How do I cancel a 1&1 MailXchange account?         How do I cancel Norton AntiVirus?         How do I undo a cancellation?         What if I have forgotten my account password and my registered contact email address is no longer valid?     Changing Account Ownership         1&1 form downloads     Billing         Why has my web site and e-mail stopped working?         Can you charge the due invoice total at another date or debit it from my other card account?         Where can I find the Terms and Conditions?         Why is my 1&1 Control Panel Administration page greyed out?         What if I do not pay?         Are the naming authority fees included in the domain registration fees?         Why was I not sent an invoice through the post?         Is it possible to receive printed information from 1&1?         Where can I see the invoices related to my 1&1 account?         What are the billing cycles for 1&1 products?     VAT         How is 1&1 Internet handling the recent changes to the VAT?         Can you explain the adjustments due to the VAT reduction/increase that were made to my invoice?     How do I switch to another package?     What do I have to pay when upgrading? Earn Money with 1&1 Affiliate     What is the 1&1 Affiliate Programme?     Who can participate in the 1&1 Affiliate Programme?     Where can I find more information about the 1&1 Affiliate Programme?     How to integrate Affiliates links in WebsiteCreator     How do I integrate Affliliate Links into WebsiteBuilder?     How do I know if I've referred customers from my Affiliate link?     How do I integrate Affliliate Links into my website using DynamicSiteCreator? Scripting & Programming     .htaccess         How do I create custom error pages (Linux)?         How do I enable/disable file listing (Linux)?         How can I manually password protect my files/folders (Linux)?         Can I modify the webserver configuration (httpd.conf)?         How do I deny/allow access to my website (files)?         How do I stop hotlinking?         How do I enable PHP5?         How do I redirect traffic to my SSL secured site?         How do I deny/allow access to my website (files)?     ASP         What packages support ASP?         What are the limits of Microsoft Hosting packages?         What is a global.asa file?         How do I change file/folder permissions via WebFiles?         How do I send an e-mail using ASP (CDOSYS)?         How do I send an e-mail using ASPMail?         How do I make a connection to a MSSQL Database using ASP?     ASP .Net         Which packages support ASP.NET?         What are the restrictions in hosting ASP.NET applications?         What does "Security Exception" error mean?         Where to place all the CodeBehind files for a .NET Version 1application?         How do I debug (view complete exception information for) ASP.NET scripts?         How do I redirect to another URL using ASP.NET?         How do I make a connection to MSSQL Database using ASP.net?         How do I send an e-mail using ASP.NET?         How do I create a new directory using ASP.NET?         How can I change the date and currency format in .NET?         How can I allow visitors to upload files to my webspace using ASP.NET?         Why am I receiving so many ASP.NET errors?         Can I view the MS Shared Hosting Config Files?         How do I change the ASP.NET version in WebFiles?     Binary Files         What are binary files?         What is source code?         Can I compile and install anything in my hosting package?         What are libraries?     CGIs         What do I need to know about using custom CGIs?         Are any CGI templates already provided with my package?         What Python modules are installed on the shared hosting servers?     Cron Jobs         Which packages allow Cron Jobs?         What are Cron Jobs?         How can I create a Cron Job?         How can I remove/delete a Cron Job?     FormMail         What FormMail script should I use?         How do I configure the FormMail.pl script ?         Example 1 : How do I create a form using FormMail.pl         Example 2 : Setting the e-mail subject         Example 3 : Copies to multiple recipients         Example 4 : Multiple forms with different recipients         Example 5 : You want to be able to reply to the e-mails         FormMail .pl Readme     Perl         What packages support Perl?         How do I connect to a MySQL database using Perl?         What Perl version/Perl modules are installed on the shared hosting servers?     PHP         PHP5 upgrade             What is PHP?             What’s new in PHP5?             What are the advantages of PHP5 compared to PHP4?             How difficult is the transition from PHP4 to PHP5?             What if my PHP scripts will not work using PHP5?             How do I change the default version of PHP in the Control Panel?         What is PHP?         How can I find out which version of PHP I am using?         What’s new in PHP5?         How do I enable PHP5?         Is there PHP 5.4 installed on web hosting servers?         How can I disable PHP global variables?         How can I check the PHP settings on the server?         How can I change PHP directives in php.ini or .htaccess?         How can I import/export a MySQL database via a PHP script?         Can the memory usage limit be increased on shared hosting with a php.ini file?         Why do some pages of my site show a 500 Error?         How do I parse PHP code within HTML pages?         What is Zend Framework and is it already installed?         What is Zend Optimizer and how do I install it?         What is ionCube Loader and how do I install it?         How do I connect to a MS SQL database using PHP?         How can I find what version of GD I am using?         Updating Database Details in CMS Configuration Files         Information Regarding PHP4 Phaseout     web.config         2008 MS Hosting             How do I create custom error pages (MS 2008)?             How do I parse PHP within HTML files (MS 2008)?             How do I make index.php my start/home page (MS 2008)?             How do I specify additional MIME types (MS 2008)?             How do I enable/disable file listing (MS 2008)?         2003 MS Hosting (no longer offered)     SSI (Server Side Includes)         What are SSI (Server Side Includes)?         Why doesn't REMOTE_HOST variable work in SSI?         Enabling SSI for Linux     What version of the XML parser is installed on MS servers?     What MSXML Objects are loaded on the MS Hosting     How do I find the full path (folder structure) to my webspace? Microsoft SharePoint     Domain Management in SharePoint         How do I make changes to the DNS Settings in my SharePoint Package?         How do I add a new domain to my package?         What is the process for a Transfer of Registrar?         How do I move a domain from one package to another under the same account?     E-mail Management in SharePoint         How many e-mail accounts can I create in my Sharepoint Package?         How do I create an e-mail account in my 1&1 package?     What is SharePoint Hosting?     Where can I find my SharePoint log in information?     How do I log into my SharePoint package?     How can I change the password for my SharePoint account?     How do I create a user in SharePoint?     How do I create a group in SharePoint?     How do I add a user to a group in SharePoint?     How do I back up my SharePoint site?     How do I change the page layout of my SharePoint site?     How do I add a sub-site using SharePoint?     How do I add content to my SharePoint site?     How do I make a WebDAV connection to a SharePoint site? Website Transactions     Payment Methods         Which payment methods can I use on my site?         Can I process credit cards on my hosting package?         What is PCI Data Security Standards?         What possibilities are there in processing credit cards on my site?         What possibilities are there in processing credit cards on a shared hosting / managed server site?         What other possibilities are there in accepting payment on a shared hosting / manager server site? eShop     eShop 3.0         Getting Started with eShop             Which products can I sell on 1&1 eShop?             Which programming skills do I need to use 1&1 eShop?             How do I access my 1&1 eShop?             How do I disable pop-up blocker in FireFox?             How do I enable JavaScript in FireFox?             How do I get started with 1&1 eShop?             Which settings are available in the Basic Settings?             How do I access the Basic Settings?             How do I publish my eShop?             How can I use my own domain as the 1&1 eShop address?             How to enable compatibility view in IE 8?             Can I integrate 1&1 eShop into my existing web site?         eShop Data Handling             How do I add items to my 1&1 eShop?             What are bundles, item variants and cross-selling?             How do I create Item Variants?             How can I edit one of my item images?             How can I edit the eShop e-mail templates?             Can I import (upload) existing data to my 1&1 eShop?             How do I migrate from an older eShop(V2) to a newer eShop(V3)?             When I click Items no window is displayed             When I click on the New button nothing happens             What is IBAN?             What is BIC?             Why can't I enter my PO Box in the Contact us form?             How to access the file from the e-mail that is sent from doing an export from eShop.         eShop Design             How do I access the Shop Designer?             What's the quickest way to get started in the Shop Designer?             How can I change the eShop design template?             How can I set the Item Overview as my eShop home page?             How can I add a teaser to my eShop home page?             How do I publish my eShop?             How long does it take for my eShop to be published on the Internet?             I cannot remove the Contact Us page from my eShop template         eShop Payment and Delivery Methods             How do I create a Payment Method?             How can I configure my eShop Shipping settings?             What is Paypal Express Checkout?             Which payment methods are available in 1&1 eShop?             Information about Downloads and Basic Settings         eShop Promotion             Do you offer eShop comparison sites?             How do I integrage Google Adsense into 1&1 eShop?             How can I list my eShop items on eBay?             Which other promotional programmes do you offer?             How can I submit my eShop items to search engines?             How can my visitors share my eShop products with Social Media platforms?         eShop Coupons             Can I offer coupon codes for use with my eShop?             What can I do with the eShop Coupon Code Tool?             What discounts are available with the Coupon Code Tool?             What are the two types of eShop coupon code?             How can I create a new coupon code?             How can I enable coupon code use in the checkout process?         What is a 1&1 eShop?         What is eZShop?         How long does it take to set up 1&1 eShop?         How do I migrate from an older eShop(V2) to a newer eShop(V3)?         How can I use my own domain as the 1&1 eShop address?     eShop 2.0 (no longer offered)         General Introduction             What is 1&1 eShop?             A general description of 1&1 eShops.             Shop Features             eShop Administration menu.             Shop manual             Organization of Product Categories.             Item Adminstration.             shop Design             Publish shop             Administration of received Orders.             Customer Administration.             Order process on your eShop.             CV2 number and offline Payment Methods         eShop Set up             Settings                 Protx Credit Card Clearing                     How to sign up with Protx for 1&1 e-shops                     How to Setup your eShop to use the Protx Credit Card Clearing System                     How to turn off test mode                     How do I do refunds in my eShop?                     Protx reported an Error:                 What does "Basic Settings" do?                 What does "Basket Settings" do?                 What does "Order Process" settings do?                 What does "Shipping" in the settings tab do?                 What does "Payment" in the settings tab do?                 What does "Shipping/Payment Combinations" in the settings tab do?                 How to set up own/additional payment methods             Categories                 What does the "Category" setting do?                 How to set up Categories?                 How to set up Sub Categories?                 Editing Category and sub category properties.                 What are product category attributes?                 What is advanced organization?                 How to rename a product category?                 Why are the pictures of product category not displayed?             Items                 CSV Import of Items                     What is Import Items?                     Import Rules                     A sample example of CSV import file.                     Where to import CSV files                 CSV Export of items.                     What is item export?                     Where to export the item data from?                 What does the "Items" setting do?                 How to insert a new item?                 What are Item attribute / variants?                 How to delete items?                 How to delete multiple items?                 Deleting unused images?                 What is advanced organisation?                 What is secure shopping basket integration?                 Update item index?             Shop Design                 eShop templates and files                     A brief explanation of eShop Design templates..                     Shop script and PHP                     Variables in template files.                     How to manage shop templates                     Creating new templates files                     Editing template files.                     How to change the buttons in the navigation menu                     What data will be changed when I change my templates?                     How can I display T&C button in the navigation?                     How to remove the "Product Search" link from the navigation menu                 How to select a template for the eShop                 How to change the colors and fonts of the template                 Managing images of the eShop?             Publish shop                 How do I publish the eShop?                 Can I view the website without publishing the eShop?                 What does "Online shop" link under "Publish shop" do?                 What is Shop integration?                 What are "shop log files" ?                 What is the P3P privacy statement?                 What is the difference between the online shop and shop preview?             Orders                 Order Administration                 Processing orders                 How do I export orders data?             Customer Administration                 CSV import/export.                     How do I import group and customer data?                     How do I export customer data?                     What is the correct CSV syntax and format for importing customer data?                 Customer Administration                 How do I access Customer Administration?                 How do I add a new customer?                 What does Group Administration do?                 How do I create a new group?                 Newsletter Administration         Rules             Item Rules                 What needs to be observerd while creating item rules?                 How to create attributes for item rules                 Where to enter Item Rules                 How to set a minimum order quantity for individual items                 How to allocate different prices to an item based on a certain feature                 How to give discounts for certain item quantities                 How to calculate price of an item based on the quantity ordered                 What is the rule to allow only certain quantities to be ordered?                 How to calculate shipping cost based on a specific items in the shopping cart                 Price calculation for items based of special attributes in association with group discounts.                 How to personalize a item with certain text                 How to make sure only a certain quantity is ordered                 How to hide the order button and display a message                 How to give discount to certain items based on a coupon code             Shipping and Payment Method Rules                 How do I calculate shipping fee based on the Country of Delivery                 How to calculate shipping costs based on certain weight                 How to add additional amout for shipping fee for special items             Shopping Cart Rules                 How to make sure a minimum quantity or amount is ordered overall before checkout                 How to incorporate a third currency in the eShop                 How to exclude tax for certain customers             Rules for Order Pages                 How can I define my own Country list?                 How to disable certain payment methods or shipping methods                 How to disable payment methods depending on the total amount                 How to set up a default shipping or payment method                 How to collect additional information when shoppers place an order                 How can address fields be made read only? (cannot be edited by the shopper)                 How can I set up a default Shipping or Payment method?                 How to give discounts based on the order amount                 How to disable Payment methods for certain items                 How to give a discount on the total order based on a coupon code             Service Page Rules                 How can I receive an e-mail when a new customer registers?                 How to assign newly registered customers to a groups             What are Rules?             What do I need to observe with item rules?         Shop Integration             NetObjects Fusion                 Using NetObjects Fusion 7.5 & 8 E-Commerce Tool with 1&1 eShop                 E-Commerce Catalog Properties Editor [Products Tab]                 E-Commerce Catalog Properties Editor [List Page]                 E-Commerce Catalog Properties Editor [Details Page]                 E-Commerce Catalog Properties Editor [Store]                 Using NetObjects Fusion 7.5 & 8 E-Commerce Tool with 1&1 eShop             What does Shop Integration do?             How to access Shop Integration links             How to include the links in my HTML pages             What is Shopping Basket/Shopping Cart integration?             Sample Cart/Basket integrations.         Advanced Settings             Basic Settings                 Settings for calculating sales tax for the shopping cart                 Settings for calculating the shopping cart .                 Settings for displaying the shopping cart.                 SSL settings.                 Customer settings.                 Server cache settings                 Other shop settings.                 Security settings for shopping cart integration.                 Settings for the product search.             Text modules 1                  Global texts for all shop pages.                 Texts for the 'About us' page.                 Texts for the 'Contact' page.                 Texts for product search.                 Texts for product pages (overview and detail view).                 Texts for the 'Shopping cart' page.                 Texts for the 'Shipping / payment method' page.                 Texts for the 'Address entry' page.                 Texts for the 'Terms and Conditions / additional entries' page.                 Texts for the 'Info' page.                  Texts for the 'Contract terms' page.                 Texts for the 'Order summary' page.                 Texts for pages and e-mails on customer registration.                 Texts for the 'In advance' payment page.                 Texts for the 'Credit card' payment page.                 Texts for the 'Direct debit' payment page.                 Individual texts for the shop.                 Texts for the country lists.             Text modules 2                 HTML texts for all service pages.                 Service page texts to view order.                 Service page texts to change password.                 Service page texts to send password.                 Texts for the service overview page.                  Service page texts to register and edit customer details.                 Service page texts for customer log in.                 Texts for the printed view of the invoice.             Design                 Color settings                 Font settings                 Other settings for the shop design                 Standard graphics                 List of Shopscript commands, functions and variables             Payment methods                 Shop operator's data.                 Format of invoice and customer numbers .                 Order page settings.                 Required order fields.                 E-mail settings for customer and merchant.                 Settings for all payment methods.                  HTML texts for all order pages; these overwrite the $CUSTOM_* and PAYMENT* texts.                 Rules for the order pages         Product Search Settings.             How to display only X items on a Search Results page             How to include Product Search form on other pages             How to modify the information in the results page             How can I prevent certain items from showing up in the search?             How can I search an item from a certain category?         Templates for item overviews and detailed views.             How can I achieve a two-column display of the item overview?             How can I achieve a four-column display of the item overview?             How can I make product categories accessible to only certain customers (customer groups)?             Product category variables.             How can I display a particular image if the image stored in the item is not available?             How can I make my Products accessible only to customers who have logged in?             What should I do to show up the order button of an item in item overview?             How to reload the shop frameset if a shop page is called up directly             How to use the 'Recommend item' function?             How to sort the categories and items alphabetically             How to change the order quantity displayed in detailed view             How to display more than two product category levels in the product overview page         Templates for shopping cart and order pages             How to include an image of the item in the Shopping cart         Troubleshooting             There is nothing happening after clicking the "Order" button.             Incorrect items in shopping basket.             Parse error messages on the eShop website.             In the product overview page I don't want sub-categories to show up.             Search engines are not accepting my shop registration.             Product Category images are not showing up.             Where should meta data be included?             Where to edit the shop's design             Can I get the CVV2 number for Manual Card Transactions?             Error message "Invalid item" when an item is placed in the cart.             How to enter my e-mail address on the contact us page?             I already have product displays on my home page. How can I link them to my shop?             Can I sell items in the form of files that can be downloaded?             How to display the view_order page in the shop frameset             How to format the invoice             The items are all mixed up after FTP access.             Accidently deleted an item or product.             The Order button is not working.             The order process is not completing. Going in a loop.             When I launch the online eShop or the Shop Preview, I only get a plain page with a few words in it.             Price calculations in detail and smalllist template always result in "0".             Cannot see the https:// or the secure padlock icon when "Secure Order pages only" option is selected.         Misc             Does 1&1 eShops come with inventory management?             Old Shop Components         Google Base             GoogleBase             How to Set your 1&1 eShop to transfer data to Google Base     How do I migrate from an older eShop(V2) to a newer eShop(V3)? 1&1 MyWebsite     Editing page content         Text             How do I insert/edit text in a MyWebsite package?             How do I insert/edit text with an image in a MyWebsite page?         Images             How do I upload an image to a MyWebsite page?             How do I insert a image from the MyWebsite image library?             How do I add an image gallery to a MyWebsite page?             How do I insert/edit text with an image in a MyWebsite page?             How do I add an image slideshow to a MyWebsite package?         More elements             How do I include a Map on a MyWebsite page?             How do I include a form on a MyWebsite page?             How do I include a downloadable file on a MyWebsite page?             How do I include a YouTube video on a MyWebsite page?             How do I include scripts or custom HTML to a MyWebsite page?             How do I include a Facebook link on a MyWebsite package?             How do I link my Etsy shop to a MyWebsite?             How do I add a form to allow my visitors to sign up for my newsletter?         Selling Products/Services             How do I list my products or services for purchase on a MyWebsite package?             How do I accept payments through PayPal with a MyWebsite package?             How do I edit the E-mail template that is sent to my customers when they purchase a product from my website?             How do I add general Terms & Conditions for the purchase of my products on a MyWebsite package?             How do I customize the "Thank You" text which appears after a customer purchases a product on a MyWebsite?             How do I set the shipping cost for products I have listed on a MyWebsite package?             How do I create and implement a template product description for the products listed on my MyWebsite package?             How do I allow my customers to search for a specific product on a MyWebsite package?     Editing the header         How do I insert my logo into the header of a MyWebsite package?         How do I include scripts or custom HTML to a MyWebsite page?         How do I use a custom background image with MyWebsite?         How do I insert/change a header background image on a MyWebsite package?     Editing navigation         How do I add a new page to a MyWebsite package?         How do I delete a page in a MyWebsite package?         How do I hide/unhide a MyWebsite page?      Editing settings         How do I add a favicon to a MyWebsite package?         How can I include a "Recommend this page" link on a MyWebsite package?         How do I set up password protection for a MyWebsite page?         How to enable my website to be viewed on smartphones?         How do I hide the Login link which appears at the bottom of my website?     How do I access the MyWebsite editor?     How do I select a new preset MyWebsite layout?     How do I change which domain is used with a MyWebsite package?     How can I change the industry sector of a 1&1 MyWebsite package?     Where are the Simple Submission FAQs in a MyWebsite package?     How do I create an e-mail account in my 1&1 package? Forms     1&1 form downloads 1&1 WebDesk     Getting Started         Adding new widgets to your welcome page         Changing the positions of widgets on your welcome page         Linking widgets with user accounts     Welcome Page Elements (Widgets)         Welcome Page Elements (Widgets)         News         Selecting an RSS feed from the News catalogue         RSS feed         Manually entering RSS feeds         Finding RSS Feed Addresses     Settings for the 1&1 WebDesk         Changing Display Name         Changing your password for 1&1 WebDesk     What is the 1&1 WebDesk?     How do I enable a WebDesk account for an e-mail address?     How do I set up my 1&1 WebDesk account? Mobile Applications     Does 1&1 have any mobile applications available for mobile devices?