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How do I transfer a UK domain away from 1&1?

Tipp Please note that transferring all domains out of your hosting package does NOT cancel the hosting plan itself. The hosting plan will remain active and will continue being billed until cancelled.     

This article explains how to transfer a UK domain (,, etc.) away from 1&1. For help on transferring a non-UK domain (.com, .net, etc.) please reference How do I transfer a non-UK domain away from 1&1?

To transfer a domain away from 1&1, the following conditions must be met:

arrow image The domain can not have been registered or transferred in the last 30 days.
arrow image The account containing the domain must be in good standing.
arrow image Initiate the transfer process at the gaining registrar.
arrow image You must have the gaining registrar's IPS tag as well.
arrow image Double-check the current WHOIS contact information and ensure that the email contact is correct to avoid delays in transfer.

Before transferring a domain away from 1&1, please backup all website files, databases, e-mail accounts, and take note of any DNS settings or subdomains created under the domain as no data or configuration will transfer with the domain!

It is suggested to initiate a domain transfer at least 1 month before the domain's expiration to allow ample time. Please reference Where can I check the domain registration and expiration date? for more info.

Step 1:

Log into using your Customer ID and Control Panel Password. Click the Login to log in to the cancel site.

Step 2:

A welcome page is shown after logging in. Click the Cancellation button toward the top of the page.

Step 3:

Select the package that contains the domain to transfer away from the list of packages.

Step 4:

Select the option to cancel Individual domains/additional items and then click the Next button to proceed.

Step 5:

arrow image Tick the box next to the domain that you wish to transfer away.
arrow image Select Change of Provider from the left-hand drop-down box as the cancellation option.
arrow image From the right most drop-down box, select As soon as possible.
arrow image Click the Next button to continue.

Step 6:

Enter the Registrar's IPS tag in all capital letters and then click the Confirm button.

Step 7:

A confirmation page is displayed. Double check the information and click the Confirm button to complete your changes or the click the Back button to make changes.

Step 8:

An e-mail may be sent to the address that you have provided in the 1&1 Control Panel to confirm your identity and complete the change of Tag for the .uk domain name.


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